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11 June 2012

Wall Street Is Losing Its Cool

Don’t blame the regulators if compliance projects are acting as a brake on innovation.

It’s not cool to be a techie on Wall Street. Or at least not as cool as it used to be.

That was the indictment handed out during the CIO roundtable at TabbFORUM’s MarketTech 2012 event on June 5. There were gloomy tales from both the roundtable and from a headhunter in the audience of the inability to attract top tech talent despite the economic environment.

Wall Street has entered the slow lane of cool development and the smart talent (young and old) is headed for the faster-paced lanes of Google and Amazon. The average age of the database administrator is increasing every year as legacy systems require legacy knowledge of now outdated languages and processes. These systems are hard to replace as they are so central to the working of the organization and few organizations currently have the appetite to tackle the big iron head on. Meanwhile, that new iPad application from your broker that you downloaded this morning was probably coded by an intern who’s still learning to drive.

For a company in financial services, the inability to innovate and turn efficiently on a dime is shortening the line of talent at the front door. IPads, smartphones, Facebook and Wikipedia point to a world of users who are collaborative, international, mobile, tech-savvy and downright impatient. The way that organizations manage their intelligence, projects and resources needs to reflect this environment. No company wants a reputation as a sluggish place to work; the result is it becomes more expensive to attract and retain great people, losing out to the funkier working environments of Silicon Valley. And as Silicon Valley companies open up on the East Coast, the threat to Wall Street is no longer at arm’s length.

Most complaints these days revolve around compliance projects taking a front seat to all else and the fact it takes so long to get things done, as there are so many new requirements tumbling down the pike. Cross-organizational views, permanence and tight deadlines are at loggerheads with silos of information and business requirements tethered to IT projects. “Big Data” also gets the blame but this just implies a struggle to cope with volume and complexity.

The real culprit is the organization’s lack of dynamic infrastructure. One event attendee talked about receiving an alert to a trading problem; it then takes an hour to identify the trades and then up to a day to get the drilled-down data from his DBA. He doesn’t need to change the trades, just probe and analyze. It’s a process that should take minutes and he would like the pedal power himself and a custom inquiry tool that he can configure and share with colleagues. He doesn’t know what he wants to look for until he starts looking but isn’t set up to operate this way.

An organization that knows how to mobilize, utilize and share its data will unlock its potential to turn data into information and turn information into intelligence. This will allow it to better leverage its people. This dynamic is the subject of our latest research report called Data Agility: Turning a Liability into an Asset.

If access to raw information is available on demand to a user base to experiment, explore and collaborate, the propensity for innovation explodes, compared with submitting a project requirement to a development queue. Most often, users do not need to change underlying data, they just need to see it, work with it and put it together with other information, building the structures and learning on the fly. And most commonly, the individual data points that people need already exist somewhere in the organization – this is the case for the vast majority of regulatory requirements.

FATCA, LEIs and swaps reporting are examples of horizontal requirements that are causing severe implementation headaches across the industry but the constituent output of all three also forms a foundation for new sales tools. Yet the number of organizations that view these requirements as opportunities can surely be counted on one hand.

Data management is a huge issue now and is a business responsibility that has traditionally masqueraded as a technology problem. Those who can crack this problem of agility will have a greater chance of switching the 70/30 ratio of dollars spent on projection creation to project value. Companies that do that will harness ideas across the organization, lower their cost structures and become a dynamic place to work.

Then they will give the hot shots of Silicon Valley a run for their money.

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7 Comments to "Wall Street Is Losing Its Cool":
  • Anon_avatar
    Anonymous

    11 June 2012

    It’s the ISVs that are losing their cool. Desperate for cash, from a client base with none, rather than empathy they are squeezing their clients.  It’s ridiculous and bad for the markets that we are having to disconnect from venues because we can’t afford the gateway fees, which are basically extortionate.  Good news seems to be, increasingly we can dis-intermediate our EMS by using gateway bridges from Fixnetix, ORC, UL etc.  Also it looks like finally Bloomberg SIOMS is putting some real pressure on Fidessa hosted clients held to ransom over connections.  SIOMS has come of age, offers a commensurate product at a fraction of the price and don’t rape you on connectivity. Commerzbank I’m told has already made the switch and many other are looking to move.  Perhaps its time for Fidessa and their ilk to embrace fragmentation as much as Steve Grob talks about it ?

  • Comment_larry_tabb
    ltabb

    11 June 2012

    The problem there is no free lunch.

    The reason why Bloomberg can afford to give free trading connectivity is that they have what everyone needs (or what everyone thinks they need), and they are very firm on their pricing. Just try getting Bloomberg to cut you a deal on terminals, I think it is way easier for me to naturally grow hair. Now I am not dissing BBG - they have a great product with a killer business model that any of us would die for. And trading is one of their killer aps -- the more folk’s trade on Bloomberg, the more terminals you need, and the more you need to buy. It’s like crack on steroids.

    The problem with the OMS biz is that it’s been really competitive with the only thing more competitive has been the brokerage business that on reflection stupidly started paying for order flow through an OMSs connection.

    At the end of the day, it costs money to build software, money to connect, money to innovate, and there just isn’t enough money now to make the financial markets brokerage community to go around.

    So what do we need to do? Change the way we think about providing services, using services and paying for services. That was another theme of the conference – infrastructure and cloud. How do we process for less? How do we connect for less? And how do we manage with less?

    And the folks that figure that one out will be the next Bloomberg – that is unless Bloomberg figures it out first, which it seems like its well on the way toward doing.

  • Comment_robert_iati_s
    riati

    12 June 2012

    Briliant, Miranda!  This is a significant issue to the continued growth of our business that I have not seen sufficiently addressed until last week's Market Tech 2012 event and now here.  I wrote about this on these TF pages this past November (http://www.tabbforum.com/opinions/where%27s-the-innovation).  Another point made in the event was how 73% of tech spend goes to maintenance, rather than new development which work together to further deter the best and brightest from coming to our industry.

  • Comment_laurie_berke_s
    lberke

    12 June 2012

    One thing that strikes me about this trend toward Silicon Valley & away from Wall Street is this idea of collaboration, sharing, open code, let alone open shirt collars.  I'm not sure there's much in the way of community effort in the DNA of the capital markets.  Ours has been a business of Super Stars, Super Winners & Super Losers.  Bonuses aren't paid to teams, they're paid to individuals who have demonstrated absolute singularity of talent and of purpose.  MD titles aren't given to team players, they're given to those who have demonstrated they can kill to eat, and thus eat well.  Young professionals entering the job markets today are used to living and communicating, even dating, in groups. So can Wall Street develop a culture to attract social networkers?  Perhaps. Perhaps it will take a generation of time to see a changing of the guard, a guard that held reign over an industry that lost its way.  It may very well take that much time to see a rebirth of culture and opportunity that can capture the hearts and the imaginations of the next generation of innovators. .....Hope not.

  • Missing
    eville

    12 June 2012

    FYI, this commentary was discussed at length in today's CIO Report on CIO Journal.com at the WSJ.  http://blogs.wsj.com/cio/2012/06/12/tech-talent-slipping-through-wall-street%e2%80%99s-fingers/.

  • Missing
    elucidate

    13 June 2012

    Larry, there is certainly no reason why brokers should ever have started paying OMS / buyside EMS vendors for connectivity.  These charges go up as high as $1,000 per month per client.  This was just a try on that seemed to work out!  It is totally disproportionate to the cost of support and most brokers have already paid that vendor to build out their algo suite.  Equally, there is no justification for sellside EMS vendors to be charging anything like they are for exchange connectivity - the cost of building these using fix is negligible, a few days work maximum and there are massive economies of scale in supporting them - there should be a $1,000 per month per client for a job lot covering all markets.  The larger vendors should be obligated to connect to all venues by the competition authorities; it is not for them to define market structure. Lets not forget the ISVs are in deep trouble if exchanges and brokers start refusing to work with them, we just need someone to open the floodgates - why dont the majors just call eachother up and agree this. Broker are now at a point where they are firing their biggest ticket sales people and cutting off major buysides; this has to fall back to the ISVs and the telcos.  Where possible orders can be sent by over VPN where there is no latency sensitivity e.g. darkpool or auction placing strategies. In short we need to strip cost out of electronic equities, margins over 20% are no longer acceptable.

  • Comment_me_1
    louislovas

    25 June 2012

    Another concern at the forefront of the (finance) tech talent is a legal one. While the backoffice maybe boring, mundane development work. The front office is still hot, algo's are the lifeblood of any trading firm - they life and die by their profitability. Their creation is a mix of skills from math geniuses to java/C++ code slingers.  Nonetheless, the lure of a big (bigger) salary can overpowering leading to "breach of contract" or in other words code-theft. There has been a rash of reported cases (and who knows how many unreported) in the past year.

    http://www.advancedtrading.com/algorithms/240002167

     

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